Terms of Service

These Terms of Service ("Terms") are an agreement between you and Solar Rx LLC, a California limited liability company ("Solar Rx", "we", "us"). By creating an account or using the Solar Rx app, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the app.

Who can use Solar Rx

You must be at least 13 years old to use Solar Rx, and at least 18 (or have the permission of a parent or guardian if you are younger) to purchase anything. By using the app you confirm that the information you provide is accurate and that you are able to enter into this agreement.

Your account

• Keep your sign-in details secure and tell us promptly about any unauthorized use.
• You are responsible for activity that happens under your account, including work done by team members you invite.
• You are responsible for having permission to enter information about other people, including your clients and their properties.

What the service does

Solar Rx estimates solar production, produces audit reports, tracks logged production against estimates, raises underperformance alerts, provides troubleshooting guidance, and exports reports as PDF files. Features may be added, changed, or removed over time.

Estimates are models, not guarantees

Estimates and audit results produced by Solar Rx are mathematical models. They depend on the information you enter and on third-party weather, location, and environmental data. Actual production depends on many factors we cannot control, including installation quality, equipment condition, soiling, shading, weather, utility conditions, and system faults.

• Estimates are not a guarantee of performance, savings, or revenue, and they are not a measurement of an installed system.
• Solar Rx does not provide engineering, electrical, legal, tax, or financial advice. Nothing in the app is a professional opinion about a specific installation.
• An estimate is not a substitute for an on-site inspection by a qualified solar professional. Do not rely on an estimate as the sole basis for a purchase decision, a warranty claim, an insurance claim, or a legal dispute.

Acceptable use

• Do not use Solar Rx for anything unlawful, or in a way that infringes the rights of others.
• Do not attempt to access accounts or data that are not yours, or interfere with the app's operation or security.
• Do not scrape, copy, resell, or redistribute the app or its content, or use it to build a competing product.
• Do not enter information you are not allowed to share. If you are a solar professional, you must have your client's permission to store their details here.
• Do not present estimates as guaranteed results to your own customers.

Your data

You keep ownership of the information you enter. You give us permission to store, process, and display it as needed to run the service for you — for example, to calculate estimates, produce your report, and show your records to you and your team. See the Privacy Policy for details.

Fees, purchases, and taxes

• A free account includes 4 audit reports each calendar month at no cost.
• Extra reports can be bought individually or in bundles, at the price shown in the app before you pay. Purchased reports do not expire.
• Payments are handled by our payments provider, Base44 Payments, powered by Wix. Prices are charged in the currency shown at checkout, which may include applicable taxes.
• Purchases are for a digital service and are final once the reports are used. If a purchase did not deliver or you were charged in error, contact us at service@solarrx.net and we will review it. Where a refund is required by law, we will issue it.

Sponsored placements

Solar Rx displays a small number of clearly labeled sponsored placements sold to third-party advertisers. A sponsored placement is paid promotion and is not a recommendation or endorsement by Solar Rx. Your dealings with any advertiser are between you and that advertiser.

Availability and changes

We aim to keep Solar Rx available, but we do not guarantee uninterrupted service and may take it offline for maintenance. We may change or discontinue features, and if we discontinue the service we will give reasonable notice in the app or by email.

Disclaimer of warranties

Solar Rx is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the app will be error-free, uninterrupted, or that its estimates will match actual production.

Limitation of liability

To the fullest extent allowed by law, Solar Rx is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost savings, or lost data arising from your use of the app. Our total liability for any claim relating to the service is limited to the greater of the amount you paid us in the twelve months before the claim, or fifty US dollars. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Indemnity

You agree to hold Solar Rx harmless from claims, losses, and expenses (including reasonable legal fees) arising from your use of the app, your content, or your breach of these Terms, including claims brought by your own clients.

Ending this agreement

You may stop using Solar Rx at any time and delete your account from the Account page. We may suspend or end your access if you violate these Terms, if your use creates risk or a legal problem for us, or if required by law. Sections that by their nature should survive termination, such as the disclaimers and limitations of liability, will continue to apply.

Governing law

These Terms are governed by the laws of the State of California and the applicable laws of the United States, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in California, and you and Solar Rx LLC consent to the jurisdiction of those courts, unless applicable law requires otherwise.

Changes to these Terms

We may update these Terms as the app changes. If a change is significant, we will announce it in the app or by email. Continuing to use Solar Rx after a change means you accept the updated Terms.

Contact us

Questions about these Terms: service@solarrx.net.